POLICIES & INFORMATION
At The Atlas°, we're firm believers in common sense. So we made a commitment to keep our information straightforward and our policies simple. If you have questions, concerns, or want to talk shop, just ask!
payment
Here's what you can expect for our payment schedule:
- Deposit: $1,000 to lock in your date at the time of contract signing
- Pre-payment #1: $2,500 due 90 days after your deposit
- Pre-payment #2: $2,500 due 90 days before your wedding date
Pre-payments above are not refundable or transferable to another date.
guest accommodations
Well, stay with us, of course! Our Events team will work with your to reserve a block of guestrooms perfect for your guests and your event. This means your guests will have first dibs on rooms at a locked-in room rate. Ask us about a custom web page or accommodation cards to ensure your guests get the information they need to book.
the essentials
Let us help you check a few of the basics off your list for your special day. They're all included, so just let us know which ones you want to take us up on.
- White or black table linens
- White or black linen napkins
- White or black skirting for the head table
- Guestbook Table
- Gift Table
- Cake Table
- DJ Table
- Podium with Microphone for Announcements & Speeches
- Table Numbers with Stands
- Sign Easel
decorations
Live greenery vs sparkles? Neutrals or a bold pop of colour? It's all up to you! Here are some things to know as you are planning your decorations:
- Decorating the room can be done the night before if the room is not in use (we do our very best to make this possible). Our Catering Crew can confirm the exact set-up time one month leading up to your celebration
- Permanent hooks and pins are not allowed on our walls
- Certain tape can damage surfaces, like clear packaging tape. Please check with our team to ensure the tape you are using is suitable
- Candles are fine if the flame is contained inside a holder. Open flame? Nope, sorry. Open flames are fire hazards
- Confetti or those teeny, tiny sparkles = a major pain to clean up. If it happens to make its way into your celebration, it's not the end of the world. We just ask that you help cover some of our cleaning fees by paying an extra $250
- Using a professional wedding decorator? Have them reach out to us to confirm set-up and take-down times. Please ensure they are familiar with these decorating policies, as you would be responsible for them
guaranteed attendance
We get it, life happens. Someone will RSVP and not show up, and someone else will arrive without sending in an RSVP at all. No worries, we are ready for it. We prepare for up to 5 percent over the guaranteed guest count you provide. Final numbers are required on the Tuesday before your wedding date.
diet & allergy accommodations
Two words: no problem. If any of your guests have dietary restrictions or allergies that prevent them from enjoying the buffet, we are happy to accommodate with an individually plated meal prepared just for them. If a large number of guests require accommodations, additional fees may apply.
exclusivity & food
Our Kitchen Crew is the real deal. Truly. They craft drool-worthy dishes every single day and handle all catering for events at The Atlas° Hotel. The only exception is your wedding cake, or whatever sweet substitute you choose. To keep your cake looking as stunning as ever, we leave the transportation, set up, and display in your capable hands. If you need to drop it off early and store it in a cooler, we can absolutely help. Just give us a heads up on when it will arrive.
Please note that unconsumed food and beverages cannot be removed or repackaged after your event. That said, we have no power over Aunt Edna quietly tucking a couple of dinner rolls into her handbag.
service charges & taxes
A 16% service charge (gratuity), GST, and PST will be applied to your total bill
socan & re:sound fees
Whether you're planning a DJ to get everyone out on the dance floor or a live band, we're legally required to collect licensing fees on behalf of SOCAN and Re:Sound. We'll fill out all the paperwork for you and the fees will appear on your bill.